Privacy Policy
Effective Date: 09-01-2023
1. Introduction
At Aura Fragrances, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services. By using our website or providing us with your personal information, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information:
- Contact Information: Your name, email address, phone number, and mailing address.
- Payment Information: Credit card information or other payment details when you make a purchase.
- Account Information: If you create an account with us, we may collect your username and password.
- Website Usage Information: Information about how you use our website, including your browsing history, IP address, and device information.
- Communications: Records of your interactions with us, including emails, chat messages, and customer support inquiries.
3. How We Use Your Information
We use your personal information for the following purposes:
- Processing Orders: To process and fulfill your orders and provide you with the products you purchase.
- Customer Service: To provide customer support and respond to your inquiries.
- Marketing: To send you promotional offers, updates, and newsletters (if you opt-in).
- Analytics: To analyze website usage and improve our services.
- Legal Compliance: To comply with legal obligations and protect our rights.
4. Disclosure of Your Information
We may share your personal information with third parties for the following purposes:
- Shipping Partners: To facilitate the delivery of your orders.
- Service Providers: To assist with order processing, payment processing, and website hosting.
- Legal Requirements: To comply with legal obligations or respond to lawful requests.
- Business Transfers: In the event of a merger, sale, or acquisition of our business.
5. Your Choices
You have the following choices regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can update or correct your personal information.
- Opt-Out: You can opt-out of marketing communications at any time.
6. Security
We employ reasonable security measures to protect your personal information from unauthorized access and disclosure.
7. Contact Us
If you have questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:
Aura Fragrances 6355 Kennedy Rd Unit #20 Mississauga, ON L5T 2L7
Email: info@aurafragrances.ca
Phone: +1-204-894-8805